Information We Collect

We gather different types of information depending on how you use our services. Some data you provide directly, while other information is collected automatically through your interactions with our platform.

Personal Information You Provide

When you register for our services or contact us, you might share:

• Full name and contact details (email address, phone number)
• Business information including company name and tax identification numbers
• Financial data related to analysis requests and reporting needs
• Payment information processed through secure third-party providers
• Communications you send us through email, contact forms, or support channels

Automatically Collected Data

Our systems collect certain information when you visit our website:

• IP address and approximate geographic location
• Browser type, device information, and operating system
• Pages visited, time spent on our site, and navigation patterns
• Referring website addresses and search terms used to find us
• Technical data about your connection and device capabilities

How We Use Your Information

We process your data for specific business purposes that support our service delivery. Everything we do with your information connects to providing you with better financial analysis tools and maintaining our platform.

Beyond service delivery, we analyze usage patterns to understand how people interact with our platform. This helps us identify areas for improvement and develop new features that actually matter to users. We don't sell your personal information to third parties, and we're selective about who we share data with.

Legal Basis for Processing

Under Thai Personal Data Protection Act (PDPA) and international privacy standards, we process your information based on:

• Contractual necessity - to fulfill our service agreements with you
• Legitimate interests - for platform improvement and security
• Legal compliance - meeting regulatory requirements in Thailand
• Your explicit consent - when required for specific processing activities

Information Sharing and Disclosure

We share your information only when necessary to deliver our services or comply with legal requirements. Here's who might see your data and why.

Service Providers

We work with carefully selected companies that help us operate our platform. These include payment processors, cloud hosting providers, email service platforms, and analytics tools. All service providers sign agreements requiring them to protect your information and use it only for specified purposes.

Legal Requirements

Sometimes we must disclose information to comply with Thai law or respond to valid legal processes. This happens when we receive court orders, respond to government requests with proper authorization, or need to protect our legal rights. We review each request carefully and provide only what's legally required.

Business Transfers

If driftfluxmotion is acquired by or merges with another company, your information would be transferred as part of that transaction. We'd notify you before any such transfer and explain your options at that time.

Your Privacy Rights

Thai PDPA gives you several rights regarding your personal information. We've built systems to help you exercise these rights efficiently.

Exercising Your Rights

To make any privacy-related request, email us at [email protected] with "Privacy Request" in the subject line. Include your name, account email, and specific request details. We'll verify your identity before processing the request and respond within 30 days as required by Thai law.

You also have the right to lodge a complaint with Thailand's Personal Data Protection Committee if you believe we've mishandled your information.

Data Security Measures

We protect your information through multiple layers of security controls. Our approach combines technical safeguards, organizational policies, and regular security assessments.

Technical Protections

All data transmissions use TLS encryption to prevent interception. Information stored on our servers is encrypted at rest using industry-standard algorithms. We maintain firewalls, intrusion detection systems, and regular security monitoring. Access to production systems requires multi-factor authentication.

Organizational Security

Employee access to personal information is strictly limited based on job requirements. Our team receives regular training on data protection and privacy practices. We conduct background checks on employees with data access and maintain confidentiality agreements with all personnel and contractors.

Despite our security efforts, no system is completely immune to attacks. We can't guarantee absolute security, but we're committed to maintaining strong protections and responding quickly if problems occur.

International Data Transfers

Our primary servers are located in data centers that meet international security standards. Some service providers we use may process data outside Thailand.

When we transfer your information internationally, we ensure adequate protections through standard contractual clauses approved by Thai authorities, verification that recipient countries have adequate privacy laws, or your explicit consent for specific transfers when required.

All international transfers comply with Thai PDPA requirements for cross-border data movement. We maintain records of these transfers and the safeguards in place.

Cookie Policy

Our website uses cookies and similar technologies to function properly and improve your experience. Here's what you should know.

Types of Cookies We Use

• Essential cookies required for platform functionality and security
• Performance cookies that help us understand how you use our site
• Functional cookies that remember your preferences and settings
• Analytics cookies from third parties like Google Analytics

You can control cookie preferences through your browser settings. Blocking certain cookies may affect platform functionality. Our cookie banner lets you manage preferences when you first visit our site.

Children's Privacy

Our services are designed for businesses and professional users. We don't knowingly collect information from anyone under 18 years old. If you're a parent who discovers their child has provided us with personal information, contact us immediately and we'll delete it.

Changes to This Policy

We update this privacy policy occasionally to reflect changes in our practices or legal requirements. When we make significant changes, we'll notify you by email or through a prominent notice on our website at least 30 days before the changes take effect.

The "Last Updated" date at the top shows when we last modified this policy. Continued use of our services after changes become effective means you accept the updated terms.

Data Retention

We keep your information only as long as necessary for the purposes described in this policy. Retention periods vary based on data type and legal requirements.

Financial analysis data must be retained for at least five years under Thai accounting regulations. Account information is kept for three years after relationship termination. Marketing communications data is deleted within 90 days of unsubscribing. Website analytics are anonymized after 24 months.

After retention periods expire, we securely delete or anonymize your information so it can no longer identify you.